Privacy Policy

Privacy Notice

Policy last updated February 14, 2026.

Thank you for joining the community at Big Guy Giveaways (“Company”, “we”, “us”, or “our”). We are dedicated to safeguarding your personal data and ensuring your privacy rights are respected. If you have any questions about this privacy notice or how we manage your information, you can contact us at help@bigguygiveawys.co.uk.

When you access our website at www.bigguygiveaways.co.uk (the “Website”), or use any of our services (collectively, the “Services”), you place your trust in us by sharing your information. Protecting that trust is important to us. This notice outlines what data we collect, how and why we use it, and the rights available to you regarding your personal information. Please read it carefully so you fully understand our practices. If you do not agree with any part of this notice, you should stop using our Services.

This privacy notice covers all information collected through our Services — including the Website — as well as any related interactions such as customer support, promotions, marketing activities, or events connected with Big Guy Giveaways.

Please take the time to read this privacy notice carefully as it will help you understand what we do with the information that we collect.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you provide to us

In brief: We collect personal information that you choose to share with us.

At Big Guy Giveaways, we collect personal data that you voluntarily provide when you register on www.bigguygiveaways.co.uk (the “Website”), request information about our products or Services, take part in activities on the Website, or contact us directly.

The information collected depends on how you interact with us, the features you use, and the choices you make. This may include:

Names
Phone numbers
Email addresses
Postal addresses
Usernames and passwords
Contact preferences
Billing details
Any other similar information you provide

Payment information

When you make a purchase, we may collect payment details necessary to complete the transaction (for example card number and security code). Payment processing and storage is handled by Cashflows. Please refer to their privacy policy for further details.

You are responsible for ensuring the information you provide is accurate and up to date, and for notifying us of any changes.

Information collected automatically

In brief: Certain technical data is collected automatically when you use our Website.

When you browse or use our Services, we automatically collect some information that does not directly identify you but helps us operate and secure the Website. This may include:

IP address
Device and browser characteristics
Operating system
Language preferences
Referring URLs
Usage behaviour and interaction data

We also use cookies and similar technologies to gather this information.

Log and usage data

Our servers automatically record activity such as access times, pages viewed, features used, and system activity for diagnostics and performance monitoring.

Device data

Information about the device you use (such as device ID, model, operating system, and network provider) may be collected to improve functionality and compatibility.

Location data

We may collect general location information derived from your IP address or device settings. You can control this through your device permissions, though disabling location services may affect certain features.

2. HOW DO WE USE YOUR INFORMATION?

In brief: We use your information to operate our Services, meet legal obligations, and improve your experience.

We process your personal data based on legitimate business interests, contractual necessity, legal obligations, and where required, your consent.

Typical uses include:

Creating and managing user accounts
Providing and delivering our Services
Processing transactions and orders
Administering competitions and prize draws
Communicating service updates and important notices
Providing customer support
Requesting feedback
Preventing fraud and maintaining security
Enforcing our terms and policies
Complying with legal requirements
Sending marketing communications (where permitted)
Delivering personalised advertising

You can opt out of marketing communications at any time.

3. WILL YOUR INFORMATION BE SHARED?

In brief: We only share data when necessary and on lawful grounds.

We may share or process your information where required:

With your consent
To fulfil a contract with you
To comply with legal obligations
To protect rights, safety, or prevent fraud
In connection with business transfers (e.g., merger or sale)

4. COOKIES AND TRACKING TECHNOLOGIES

In brief: We use cookies to enhance functionality and analyse usage.

Cookies and similar tools help us remember preferences, improve performance, and analyse traffic. Further details are provided in our Cookie Notice.

5. HOW LONG WE KEEP YOUR DATA

In brief: We retain information only as long as necessary.

Your personal data is kept for as long as needed to fulfil the purposes outlined here, unless a longer retention period is required by law. When no longer needed, it will be securely deleted or anonymised.

6. HOW WE KEEP YOUR DATA SAFE

In brief: We use technical and organisational safeguards.

We implement appropriate security measures to protect your information. However, no online system can be guaranteed completely secure, and transmission of data is at your own risk.

7. INFORMATION FROM MINORS

In brief: Our Services are not intended for individuals under 18.

We do not knowingly collect or market to children under 18. If we become aware that such data has been collected, we will take steps to delete it. If you believe this has occurred, contact help@bigguygiveawys.co.uk.

8. YOUR PRIVACY RIGHTS

In brief: You have rights over your personal data under UK and EEA law.

Depending on your location, you may have the right to:

Access your data
Request correction or deletion
Restrict or object to processing
Request data portability

You can exercise these rights by contacting help@bigguygiveawys.co.uk.
You also have the right to lodge a complaint with your local data protection authority.

Account management

You may review, update, or request deletion of your account at any time by contacting us. Some information may be retained where required for legal or security purposes.

Marketing preferences

You can unsubscribe from marketing emails using the link provided in any message or by contacting us directly.

9. DO-NOT-TRACK SETTINGS

Most browsers offer Do-Not-Track features. As there is currently no universal standard, our Website does not respond to these signals at this time.

10. UPDATES TO THIS NOTICE

We may revise this notice periodically. Any updates will take effect when published on the Website, and we encourage you to review it regularly.

11. CONTACTING US

If you have any questions about this privacy notice, you can contact us at:
Email: help@bigguygiveawys.co.uk

12. REVIEWING OR DELETING YOUR DATA

You may request access to, correction of, or deletion of your personal information by contacting us at help@bigguygiveawys.co.uk.

MOBILE TERMS OF SERVICE

Policy Last Updated onFebruary 14, 2026

The Big Guy Giveaways mobile messaging service (the “Service”) is operated by Big Guy Giveaways. By signing up, you agree to receive SMS/text messages relating to your account, orders, updates, and promotional offers.

Participation is voluntary and not required to make a purchase. Message frequency may vary, and standard message and data rates may apply depending on your mobile provider.

You can opt out at any time by following the unsubscribe instructions in any message. For support, contact help@bigguygiveawys.co.uk.

We may update or discontinue the Service at any time. We are not responsible for delayed or undelivered messages or any charges applied by your mobile provider. You are responsible for providing a valid mobile number and updating it if it changes.

To the fullest extent permitted by law, we are not liable for any losses arising from the use of the Service or reliance on information sent through it.